Retrieveing Digital Copy of movie: issues

Discussion in 'Tech Talk' started by Secksy, Jan 31, 2011.

  1. Secksy

    Secksy
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    So I'm trying to claim my digital copy of a movie, right? But when ever I try, before I can even enter my product key, I get this error message:

    [​IMG]

    Upon clicking the link, I'm directed to this page:

    [​IMG]

    But as you can see, the upgrade button is grayed out, and it's grayed out on every single browser (and both the computers in the house) I try.

    And I will REALLY like to claim my digital copy. ;_;

    Solutions, XoObies?
     
    Secksy, Jan 31, 2011
    #1
  2. EniGmA1987

    EniGmA1987
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    What version of WMP are you running and on what OS?



    Also, whats the movie? Cmon now, admit it. Its a chick flick isnt it? :p
     
    EniGmA1987, Jan 31, 2011
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  3. Secksy

    Secksy
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    WMP12 + Windows 7

    Alright, you caught me:

    [​IMG]
     
    Secksy, Jan 31, 2011
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  4. EniGmA1987

    EniGmA1987
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    Did you try going to options, under the privacy tab and making sure that "download usage rights automatically" is checked?
     
    EniGmA1987, Jan 31, 2011
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  5. Secksy

    Secksy
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    yeah, to no success.

    edit: it randomly decided to start working. ._.;
     
    Secksy, Jan 31, 2011
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