Has anyone used DigitalStorm

Discussion in 'Tech Talk' started by Krimzun, Oct 3, 2010.

  1. Krimzun
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    It's time again for a new pc, I never upgrade my current system as it gets passed down about every 3 years to my Wife. Then hers goes to one of the kids and so on. My last PC was built by Velocity Micro for about 100 bucks more then I could using distrubtor pricing and new egg. Looking at current pricing I can build roughly what I want in a system for about 1700 bucks from New Egg. Velocity Micro for the same system is about 2100 ruleing them out this time around unless I call and flex status as a repeat customer. On my prior system I had actualy researched http://www.digitalstormonline.com/ as a possible choice. Though there prices at the time and the newness of there business kept me from using them. Now there prices are dead even with the cost of me building it myself. I'm curious if anyone else has had experience using them before I make up my final decision. I'm at the point where I don't see much value in building a system myself unless I can save a few hundred bucks. I think those days are certainly gone, stacked with a warranty, burn in period lessoning the chance of headaches, and just general convienence. I've knock on wood never had a system fail in 12 years of gaming. Though alot of friends when building new system always end up RMAing parts back to newegg or tigerdirect. So if anyone has experience with Digitalstorm as a customer I'd appreicate feedback on how they treated you and if the system arrived as ordered and working with no loose parts etc.
     
  2. EniGmA1987
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    I have never had experience with them. I have built my own systems for many years now almost exclusively through Newegg since they had such great prices. But the past couple years Newegg prices have gotten a bit higher and arent really any cheaper than other places. Their customer service has gone a bit downhill, and their policies have changed so it is a lot harder to return things. On top of that, I have had a LOT of things break on me through newegg lately. It is quite disappointing but I am starting to try and avoid them lately.

    List of parts that failed from Newegg in past 2 years:
    Motherboard
    CPU
    Motherboard (different one from another computer project)
    RAM
    Hard Drive
    Hard drive
    Hard Drive
    CPU


    At this point you may think, well maybe your doing something wrong. But no I never used to have problems and I am doing everything right. Or you may think maybe I am having power surges, but no these computers system often go to other places. Of those parts listen only 2 of the hard drives have been in my personal computer.
     
    Last edited: Oct 4, 2010
  3. Krimzun
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    Ya thats some pretty bad luck the only thing I've had fail is the onboard sound twice on Asus MB's. I think I'm pretty set I'll be ordering from them its just alot more convienent these days. With the recent purchase of a 500 gig portable drive. I can easily copy all of my games and drop them into the new system and be up and running the day I recieve it. The company itself seems to have a good following on there official forums. I can't say I've seen anything negative to turn me away and the issues I did read about where handled without any fuss. I purchased a system through ibuypower about 6 years ago. It took 3 weeks longer then estimated to ship, when I finaly got it the video card wasn't seated and had a crack running between the circuit board layers. It took about a week of threatning to send it back for a refund until they sent me a new one. The stupid part was how did someone miss something so obvious I could see the crack through the side panel on the case. Ibuypower may have good prices but there service and build quality is horrible IMO.
     
  4. Vandiego
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    Are you buying on the cheap? If those are OCZ and Seagate parts then this all makes sense. But, I'm curious all the same.
     
  5. EniGmA1987
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    Nope I am not. Actually I have yet to have a Seagate drive fail. Two of those are Samsung drives and another is a Western Digital Black drive. RAM was G.Skill. I know that isnt the highest quality stuff either, but it seems to be better than OCZ.
     
  6. Vandiego
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    That stinks, I've had bad luck with Seagates, my only Samsung that died on me was a 10k but it still made it 4 years. As for RAM I've been scorned so many times I only buy Corsair or Kingston now.

    OCZ is scary and yet, I'm ready to give them a ton of money for a new Ibis the day they're available to the public market. I'm sure I'll be returning it, but I just want one! :)
     
  7. EF2
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    I never had a hard drive fail on me, but those new Seagates are so cheap, it makes be a little weary.
     
  8. Kurushii
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    Hard drive companies lately been very switched around. Western Digital used to be such low quality for my standards (had multiple ones die on me over the years, I think I had 3 die just in RFonline Codemasters Server time frame, damn that afk buffing is serious), but Seagate's quality lately has been going downhill. I don't know if they shaved off QA cause of budget problems or what. I am currently running 3 Western Digital Caviar Blacks with no issue so far (and I abuse them with video recording/editing). To answer the "Has anyone used DigitalStorm" question no I haven't. I don't know anyone that has.